How fast can a Storm Damage Roof Repair technician get to my home in Mount Juliet?+
For active leaks or storm damage, we prioritize Mount Juliet calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Mount Juliet.
Will I get a written estimate before you begin?+
We give every Mount Juliet customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Mount Juliet, TN?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in TN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Mount Juliet?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Mount Juliet customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Mount Juliet take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Mount Juliet with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Mount Juliet too?+
We serve Mount Juliet and the surrounding communities throughout Mount Juliet, TN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
